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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of George

George

January 8, 2025

5  out of  5
rating by George
"This one is going to take state farm far and will be opening her own store front before you know it"
We responded:
"Thank you George for the kind words, we’re thrilled to have your support! We’ll continue to work hard to provide exceptional customer service. - Isaias Ruiz State Farm Agent Bakersfield, Ca"
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Francisco Rayo

December 13, 2024

5  out of  5
rating by Francisco Rayo
"Thank you, State Farm as a customer sometimes it is difficult to make the right choice specially in these days, however I’ve been so fortunate for so long in so many years, thank you for taking care of me and I hope my future will be brilliant ahead of me in the same way it has been in my past thank you so very for this amazing job. Thank You to all."
We responded:
"Thank you for the five-stars, Francisco! We appreciate the opportunity to help you with your insurance needs."
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Pat Lovett

December 6, 2024

5  out of  5
rating by Pat Lovett
"I must say Katia was so very professional & she really took her time to explain everything very thoroughly & made it very easy for me & saved me money & got me a way better policy then the last place I was using , Thanks a million Girl , Also Big Thanks to your compassion & understanding about my situation & the hardship I'm currently going through , I feel like I still owe you some kind of tip or something 😁 ⭐⭐⭐⭐⭐ 🙏🏼🙏🏼🙏🏼"
We responded:
"Thank you for your kind words, Pat! We’re so glad to hear that Katia provided you with excellent service and helped you find a better policy while saving you money. Our team is dedicated to providing a remarkable customer experience and its customers like you who make what we do so rewarding. If you need assistance with anything else, we’re always here to help. -Isaias Ruiz, State Farm agent Bakersfield CA"
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Kay Isenberg

November 27, 2024

5  out of  5
rating by Kay Isenberg
"Katia was so very helpful and took care of me very well a great experience all around thank you"
We responded:
"Thank you for sharing your experience, Kay! We’re so glad to hear that Katia provided you with excellent care and made your visit with us a great one. If there’s anything else we can assist you with, we’re here to help. -Isaias Ruiz, State Farm Agent Bakersfield CA"
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Katelyn Unhassobiscay

November 19, 2024

5  out of  5
rating by Katelyn Unhassobiscay
"Always helpful, personable and time efficient."
We responded:
"Katelyn, thank you for your five-star review! I'm glad you find our service helpful, personable, and efficient. If you ever need anything else, don't hesitate to reach out."
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Jose Naranjo

November 12, 2024

5  out of  5
rating by Jose Naranjo
"Acudí a state farm, en busca de pólizas para mis autos, fuí atendido por Katia Morfín, y puedo decir que se tomó todo el tiempo del mundo en atenderme y que me quedaran claras todas mis dudas y preguntas ... Muchas, muchas gracias Katia. Muchas gracias State Farm. 💯 x ciento satisfecho..."
We responded:
"Gracias, Jose, por compartir su experiencia con nosotros. Nos alegra saber que Katia se tomó el tiempo necesario para resolver todas sus dudas y preguntas sobre las pólizas para sus autos. Si necesita más asistencia en el futuro, no dude en contactarnos. ¡Gracias por confiar en nosotros!"
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Kimmy

November 11, 2024

5  out of  5
rating by Kimmy
"So happy to be part of the State Farm family. I will always chose State Farm over any other insurance Company just for their customer service alone. The lovely Agent Mia is wonderful and really cares about people and helping them get the best possible coverage depending on their needs. I will recommend my friends and family to this location. TOP NOCTCH SERVICE. Thank you!!"
We responded:
"Kimmy, thanks so much for your wonderful review! We love having you as part of our State Farm family. Mia is indeed a fantastic member of our team who truly cares about helping people, and we're so glad you felt the same. Your recommendation means a lot to us. If you or your friends and family need any assistance in the future, we're here to help!"
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Piero Cutrona

November 8, 2024

5  out of  5
rating by Piero Cutrona
"Excellent"
We responded:
"Thanks a bunch, Piero! Your feedback means a lot, and I'm glad to hear you had such a great experience with my agency."
Profile photo of David “chavo” Rosales

David “chavo” Rosales

November 8, 2024

5  out of  5
rating by David “chavo” Rosales
"Exelecente servicio, atención amablemente tienen muy buen personal muy capacitados y eso todo es el precio que te dan."
We responded:
"David, Gracias por sus amables palabras y por tomarte el tiempo de compartir su experiencia con nosotros. Estamos muy contentos de saber que recibio un servicio excelente y que nuestro equipo le atendió de manera amable y profesional. Si necesita algo más en el futuro, no dude en contactarnos."
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Nasser Barham

October 30, 2024

5  out of  5
rating by Nasser Barham
"I had an incredible experience working with Mia at State Farm! She went above and beyond to help me with my policy, taking the time to explain every detail and answer all my questions with patience and clarity. Mia’s expertise and genuine care made the whole process so much easier and gave me total peace of mind. I highly recommend her to anyone looking for exceptional service. Thank you, Mia, for your dedication and support!"
We responded:
"Nasser, thank you for sharing your experience! I'm glad to hear that Mia provided such exceptional service and made the process easier for you. If you have any further questions or need assistance in the future, we're here to help."
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Geoff Taylor

October 29, 2024

5  out of  5
rating by Geoff Taylor
"Frank hired a great gal to work in his office. Michelle is one of the most knowledgeable agents I have ever spoken with. She reviewed each of our accounts without overlooking any details. She asked us about every line item. I’m grateful for her review and am glad she spent the time to make sure we understood everything. Great job Michelle! Thanks!"
We responded:
"Thank you, Geoff, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Frank, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
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Maia Garcia

October 29, 2024

5  out of  5
rating by Maia Garcia
"I hadn’t thought to open a life insurance policy for myself until my husband recently did. Mia helped us make the right decisions for both of us and was very accommodating. I was worried about some of my information making a policy impossible but she reassured me it would be taken and still be evaluated. It was and I’m happy with my policy!"
We responded:
"Maia, thank you for sharing your experience! I'm glad Mia could assist you and your husband for your life insurance policies. We're happy to hear that she was able to address your concerns and provide reassurance. If you have any further questions or need assistance in the future, our office is here to help!"
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John Kitchen

October 21, 2024

5  out of  5
rating by John Kitchen
"Katia was most helpful with suggestions for improving my coverage. Even after a slight increase in coverage I'm paying less than half of what I did before."
We responded:
"Hi John, thank you so much for your kind words! I'm happy to hear that Katia was able to assist you in and save you money. It's always our goal to provide valuable suggestions and ensure our customers get the best possible service. If you have any further questions or need additional assistance, please don't hesitate to reach out."
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Laurel S

October 17, 2024

5  out of  5
rating by Laurel S
"Truly amazing, very helpful and I’m looking forward to my insurance needs to be taken care of."
We responded:
"Laurel, thank you for your review! I am glad you had a good experience at our office. Thank you for choosing us for your insurance needs!"
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Pamela C

October 7, 2024

5  out of  5
rating by Pamela C
"Michelle was amazing and professional. She went over all of my insurance updated. Thank you."
We responded:
"Thank you, Pamela! We're glad to hear that Michelle provided you with such professional and thorough service. We appreciate your feedback and are here for any future insurance needs you may have."
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Damond Twine

October 1, 2024

4  out of  5
rating by Damond Twine
"Very nice and personable to my issues a people person"
We responded:
"Damond, thank you for your review! I'm glad you found our service personable and attentive to your needs. Please reach out if you have any further questions or need assistance. Thank you!"
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Armando Sanchez

September 19, 2024

5  out of  5
rating by Armando Sanchez
"The whole experience was smooth, very comforting"
We responded:
"Armando, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office."
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Llovany Perez

September 18, 2024

5  out of  5
rating by Llovany Perez
"Great customer service"
We responded:
"Thank you, Llovany! I'm glad you appreciated our customer service. We're always here to help with any of your insurance needs."
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Kris Grasty

September 18, 2024

5  out of  5
rating by Kris Grasty
"Great experience with Joseline at this agency ! I bought a new car and had it added immediately over the phone ! Thank you , Joseline, for making this so easy"
We responded:
"Kris, thank you for sharing your positive experience! I'm glad Joseline could assist you with adding your auto. We appreciate your feedback and are always here to help with any future needs."
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Asia Steele

September 14, 2024

5  out of  5
rating by Asia Steele
"Mia did a wonderful job assisting me today. I was very impressed with the help she offered me, her services allowed me to keep my car insurance policy."
We responded:
"Thank you, Asia, for sharing your positive experience! I'm happy to hear that Mia was able to assist you effectively and help you with your auto insurance policy. We appreciate your kind words and are always here to help with any future needs."
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Richard Ferry

September 12, 2024

5  out of  5
rating by Richard Ferry
"Very friendly very informative and helpful"
We responded:
"Richard, thank you for your kind words! We're always here to assist with any of your insurance needs."
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DIANE WILSON

September 9, 2024

5  out of  5
rating by DIANE WILSON
"Frank is thorough, thoughtful, informative and persistent. I appreciate the effort he put into improving my coverage for less money and taking care of the details for me."
We responded:
"Thank you, Diane! I'm glad to hear that Frank was able to assist you. We appreciate your feedback and are here for any future needs you may have."
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Vicky Vukonich

September 6, 2024

3  out of  5
rating by Vicky Vukonich
"Dealing with Katia was great but the fact that I had to go to the office to sign because they didn't have adequate software that would have allowed to sign on line made the experience less ideal than it could have been."
We responded:
"Thank you, Vicky. We truly appreciate your feedback, and we’re happy to hear that Katia provided great service. We apologize for the inconvenience with the signing process. While we do offer e-signature options, we understand that certain forms can be a bit more complicated. We appreciate your patience and we are always striving to make the process as smooth as possible. Thank you for choosing our local office for your insurance needs!"
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Eric Bennett

September 6, 2024

5  out of  5
rating by Eric Bennett
"I was helped and well informed to day by Mia Hill , she explained the new California law's regarding the price increases that have gone into affect ,and was very Knowledgeable about my Insurance policy's that where also well explained Made me feel very comfortable dealing with all the changes ."
We responded:
"Thank you so much for the great review, Eric! We’re thrilled to hear that Mia made you feel informed and comfortable throughout the process. Providing knowledgeable service about insurance policies and helping our customers navigate changes is always our top priority. If you ever have more questions about your coverage or need assistance with your policy, we’re here to help. Thanks again for choosing us for your insurance needs!"
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Stacey Freeland

September 6, 2024

5  out of  5
rating by Stacey Freeland
"I had a very good experience with Frank. He explained things to me and made my transition over to State Farm very easy."
We responded:
"Stacey, thank you for the five-stars for Frank! If you need any further assistance, feel free to reach out. - Isaias Ruiz - State Farm Insurance Agent, Bakersfield, CA"