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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike Ruiz

March 26, 2025

5  out of  5
rating by Mike Ruiz
"Mis was very professional in explaining policy"
We responded:
"Mike, thank you for the 5-star rating! Thank you for choosing Isaias Ruiz - State Farm Insurance Agent."
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Jevonte Yates

March 26, 2025

5  out of  5
rating by Jevonte Yates
"Katia really helped me very well with setting up my policy ! Highly recommend joining this auto loan or for whatever needs of insurance!"
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Roy Robles

March 20, 2025

5  out of  5
rating by Roy Robles
"Fue la mejor atención que no avía recibido antes. muy bien explicado todo.me gusto el trato. y Isaias es muy amable gracias"
We responded:
"Roy, estamos encantados de saber que recibio la mejor atención y que le gustó el trato amable y las explicaciones detalladas que recibio de nuestro equipo. Agradecemos sus amables palabras y esperamos seguir brindándole un excelente servicio en el futuro. ¡Gracias por confiar en nosotros! - Isaias Ruiz - State Farm Insurance Agent, Bakersfield, CA"
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Gilbert Cota

March 15, 2025

5  out of  5
rating by Gilbert Cota
"Excellent staff very helpful, caring and very personable!"
We responded:
"Gilbert, thank you! We appreciate your trust in us to take care of your insurance policies."
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Araceli Rios

March 14, 2025

5  out of  5
rating by Araceli Rios
"Great , fast and friendly service . I spoke to State Farm representative Katia to get a quote for my vehicle insurance and she provided excellent customer service. I felt comfortable speaking to her. She was honest and friendly and provided the coverage that fit my needs . I walked out happy with my new insurance. Their office staff is friendly and welcomes you the moment you step into their office . 😃"
We responded:
"Thank you for your kind words and for choosing our State Farm office for your auto insurance needs! We’re thrilled to hear that Katia provided excellent customer service and helped you find the right policy. Our team is committed to making the process, smooth, friendly and tailored to each customer if you ever need assistance or have any questions about your policy we’re here to help welcome to the Isaias Ruiz State Farm family! -Isaias Ruiz State Farm Agent , Bakersfield, California "
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Urvashi Nair

March 13, 2025

5  out of  5
rating by Urvashi Nair
"James was fantastic! He made choosing the right car insurance policy a breeze. Our phone conversation was a real pleasure, and his guidance was invaluable. We especially appreciated his thorough follow-through and clear explanations. He's a true asset to the team. Thank you so much, James!"
We responded:
"Thank you for taking the time to share your experience at our State Farm office! We're thrilled to hear that James provided you with the outstanding service we aim for. Your satisfaction is our top priority, and we look forward to continuing to assist you with your insurance needs. - Isaias Ruiz State Farm Agent Bakersfield CA "
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Tina Gonzales

March 13, 2025

5  out of  5
rating by Tina Gonzales
"Very knowledgeable and professional."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Isaias Ruiz State Farm Agent Bakersfield, CA"
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Linda Cervantes

March 7, 2025

5  out of  5
rating by Linda Cervantes
"Mia at State Farm Insurance is a very good asset for this job. She answered and followed through with my insurance policy request. Great seeing Mr. Isaias Ruiz always great to see our representative always welcoming 🙏. Thank you! Ms. Cervantes"
We responded:
"Thank you Ms. Cervantes! I truly appreciate your business over the years. It was great seeing you and catching up with you. I’m glad Mia was able to take care of your requests. We’re always here to help! - Isaias Ruiz, State Farm Agent Bakersfield CA"
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Kieth Wilson

February 28, 2025

5  out of  5
rating by Kieth Wilson
"Amazing service! Very patient representative and employee! Highly recommend! Very happy with my quote! Pay Raises all around! ESPECIALLY MIA! $5 raise asap!"
We responded:
"We love seeing reviews like this, Kieth! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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emconite gamez

February 28, 2025

5  out of  5
rating by emconite gamez
"James was amazing and professional"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ben Garcia

February 11, 2025

5  out of  5
rating by Ben Garcia
"Thank you for your help and quick service."
We responded:
"We are thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there’s anything else we can do to help, please, let us know! - Isaias Ruiz State Farm Agent Bakersfield, Ca"
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George

January 8, 2025

5  out of  5
rating by George
"This one is going to take state farm far and will be opening her own store front before you know it"
We responded:
"Thank you George for the kind words, we’re thrilled to have your support! We’ll continue to work hard to provide exceptional customer service. - Isaias Ruiz State Farm Agent Bakersfield, Ca"
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Francisco Rayo

December 13, 2024

5  out of  5
rating by Francisco Rayo
"Thank you, State Farm as a customer sometimes it is difficult to make the right choice specially in these days, however I’ve been so fortunate for so long in so many years, thank you for taking care of me and I hope my future will be brilliant ahead of me in the same way it has been in my past thank you so very for this amazing job. Thank You to all."
We responded:
"Thank you for the five-stars, Francisco! We appreciate the opportunity to help you with your insurance needs."
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Pat Lovett

December 6, 2024

5  out of  5
rating by Pat Lovett
"I must say Katia was so very professional & she really took her time to explain everything very thoroughly & made it very easy for me & saved me money & got me a way better policy then the last place I was using , Thanks a million Girl , Also Big Thanks to your compassion & understanding about my situation & the hardship I'm currently going through , I feel like I still owe you some kind of tip or something 😁 ⭐⭐⭐⭐⭐ 🙏🏼🙏🏼🙏🏼"
We responded:
"Thank you for your kind words, Pat! We’re so glad to hear that Katia provided you with excellent service and helped you find a better policy while saving you money. Our team is dedicated to providing a remarkable customer experience and its customers like you who make what we do so rewarding. If you need assistance with anything else, we’re always here to help. -Isaias Ruiz, State Farm agent Bakersfield CA"
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Kay Isenberg

November 27, 2024

5  out of  5
rating by Kay Isenberg
"Katia was so very helpful and took care of me very well a great experience all around thank you"
We responded:
"Thank you for sharing your experience, Kay! We’re so glad to hear that Katia provided you with excellent care and made your visit with us a great one. If there’s anything else we can assist you with, we’re here to help. -Isaias Ruiz, State Farm Agent Bakersfield CA"
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Katelyn Unhassobiscay

November 19, 2024

5  out of  5
rating by Katelyn Unhassobiscay
"Always helpful, personable and time efficient."
We responded:
"Katelyn, thank you for your five-star review! I'm glad you find our service helpful, personable, and efficient. If you ever need anything else, don't hesitate to reach out."
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Jose Naranjo

November 12, 2024

5  out of  5
rating by Jose Naranjo
"Acudí a state farm, en busca de pólizas para mis autos, fuí atendido por Katia Morfín, y puedo decir que se tomó todo el tiempo del mundo en atenderme y que me quedaran claras todas mis dudas y preguntas ... Muchas, muchas gracias Katia. Muchas gracias State Farm. 💯 x ciento satisfecho..."
We responded:
"Gracias, Jose, por compartir su experiencia con nosotros. Nos alegra saber que Katia se tomó el tiempo necesario para resolver todas sus dudas y preguntas sobre las pólizas para sus autos. Si necesita más asistencia en el futuro, no dude en contactarnos. ¡Gracias por confiar en nosotros!"
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Kimmy

November 11, 2024

5  out of  5
rating by Kimmy
"So happy to be part of the State Farm family. I will always chose State Farm over any other insurance Company just for their customer service alone. The lovely Agent Mia is wonderful and really cares about people and helping them get the best possible coverage depending on their needs. I will recommend my friends and family to this location. TOP NOCTCH SERVICE. Thank you!!"
We responded:
"Kimmy, thanks so much for your wonderful review! We love having you as part of our State Farm family. Mia is indeed a fantastic member of our team who truly cares about helping people, and we're so glad you felt the same. Your recommendation means a lot to us. If you or your friends and family need any assistance in the future, we're here to help!"
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Piero Cutrona

November 8, 2024

5  out of  5
rating by Piero Cutrona
"Excellent"
We responded:
"Thanks a bunch, Piero! Your feedback means a lot, and I'm glad to hear you had such a great experience with my agency."
Profile photo of David “chavo” Rosales

David “chavo” Rosales

November 8, 2024

5  out of  5
rating by David “chavo” Rosales
"Exelecente servicio, atención amablemente tienen muy buen personal muy capacitados y eso todo es el precio que te dan."
We responded:
"David, Gracias por sus amables palabras y por tomarte el tiempo de compartir su experiencia con nosotros. Estamos muy contentos de saber que recibio un servicio excelente y que nuestro equipo le atendió de manera amable y profesional. Si necesita algo más en el futuro, no dude en contactarnos."
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Nasser Barham

October 30, 2024

5  out of  5
rating by Nasser Barham
"I had an incredible experience working with Mia at State Farm! She went above and beyond to help me with my policy, taking the time to explain every detail and answer all my questions with patience and clarity. Mia’s expertise and genuine care made the whole process so much easier and gave me total peace of mind. I highly recommend her to anyone looking for exceptional service. Thank you, Mia, for your dedication and support!"
We responded:
"Nasser, thank you for sharing your experience! I'm glad to hear that Mia provided such exceptional service and made the process easier for you. If you have any further questions or need assistance in the future, we're here to help."
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Geoff Taylor

October 29, 2024

5  out of  5
rating by Geoff Taylor
"Frank hired a great gal to work in his office. Michelle is one of the most knowledgeable agents I have ever spoken with. She reviewed each of our accounts without overlooking any details. She asked us about every line item. I’m grateful for her review and am glad she spent the time to make sure we understood everything. Great job Michelle! Thanks!"
We responded:
"Thank you, Geoff, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Frank, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
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Maia Garcia

October 29, 2024

5  out of  5
rating by Maia Garcia
"I hadn’t thought to open a life insurance policy for myself until my husband recently did. Mia helped us make the right decisions for both of us and was very accommodating. I was worried about some of my information making a policy impossible but she reassured me it would be taken and still be evaluated. It was and I’m happy with my policy!"
We responded:
"Maia, thank you for sharing your experience! I'm glad Mia could assist you and your husband for your life insurance policies. We're happy to hear that she was able to address your concerns and provide reassurance. If you have any further questions or need assistance in the future, our office is here to help!"
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John Kitchen

October 21, 2024

5  out of  5
rating by John Kitchen
"Katia was most helpful with suggestions for improving my coverage. Even after a slight increase in coverage I'm paying less than half of what I did before."
We responded:
"Hi John, thank you so much for your kind words! I'm happy to hear that Katia was able to assist you in and save you money. It's always our goal to provide valuable suggestions and ensure our customers get the best possible service. If you have any further questions or need additional assistance, please don't hesitate to reach out."
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Laurel S

October 17, 2024

5  out of  5
rating by Laurel S
"Truly amazing, very helpful and I’m looking forward to my insurance needs to be taken care of."
We responded:
"Laurel, thank you for your review! I am glad you had a good experience at our office. Thank you for choosing us for your insurance needs!"