Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jose Naranjo

Jose Naranjo

November 12, 2024

5  out of  5
rating by Jose Naranjo
"Acudí a state farm, en busca de pólizas para mis autos, fuí atendido por Katia Morfín, y puedo decir que se tomó todo el tiempo del mundo en atenderme y que me quedaran claras todas mis dudas y preguntas ... Muchas, muchas gracias Katia. Muchas gracias State Farm. 💯 x ciento satisfecho..."
Profile photo of Kimmy

Kimmy

November 11, 2024

5  out of  5
rating by Kimmy
"So happy to be part of the State Farm family. I will always chose State Farm over any other insurance Company just for their customer service alone. The lovely Agent Mia is wonderful and really cares about people and helping them get the best possible coverage depending on their needs. I will recommend my friends and family to this location. TOP NOCTCH SERVICE. Thank you!!"
Profile photo of Piero Cutrona

Piero Cutrona

November 8, 2024

5  out of  5
rating by Piero Cutrona
"Excellent"
We responded:
"Thanks a bunch, Piero! Your feedback means a lot, and I'm glad to hear you had such a great experience with my agency."
Profile photo of David “chavo” Rosales

David “chavo” Rosales

November 8, 2024

5  out of  5
rating by David “chavo” Rosales
"Exelecente servicio, atención amablemente tienen muy buen personal muy capacitados y eso todo es el precio que te dan."
We responded:
"David, Gracias por sus amables palabras y por tomarte el tiempo de compartir su experiencia con nosotros. Estamos muy contentos de saber que recibio un servicio excelente y que nuestro equipo le atendió de manera amable y profesional. Si necesita algo más en el futuro, no dude en contactarnos."
Profile photo of Nasser Barham

Nasser Barham

October 30, 2024

5  out of  5
rating by Nasser Barham
"I had an incredible experience working with Mia at State Farm! She went above and beyond to help me with my policy, taking the time to explain every detail and answer all my questions with patience and clarity. Mia’s expertise and genuine care made the whole process so much easier and gave me total peace of mind. I highly recommend her to anyone looking for exceptional service. Thank you, Mia, for your dedication and support!"
We responded:
"Nasser, thank you for sharing your experience! I'm glad to hear that Mia provided such exceptional service and made the process easier for you. If you have any further questions or need assistance in the future, we're here to help."
Profile photo of Geoff Taylor

Geoff Taylor

October 29, 2024

5  out of  5
rating by Geoff Taylor
"Frank hired a great gal to work in his office. Michelle is one of the most knowledgeable agents I have ever spoken with. She reviewed each of our accounts without overlooking any details. She asked us about every line item. I’m grateful for her review and am glad she spent the time to make sure we understood everything. Great job Michelle! Thanks!"
We responded:
"Thank you, Geoff, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Frank, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
Profile photo of Maia Garcia

Maia Garcia

October 29, 2024

5  out of  5
rating by Maia Garcia
"I hadn’t thought to open a life insurance policy for myself until my husband recently did. Mia helped us make the right decisions for both of us and was very accommodating. I was worried about some of my information making a policy impossible but she reassured me it would be taken and still be evaluated. It was and I’m happy with my policy!"
We responded:
"Maia, thank you for sharing your experience! I'm glad Mia could assist you and your husband for your life insurance policies. We're happy to hear that she was able to address your concerns and provide reassurance. If you have any further questions or need assistance in the future, our office is here to help!"
Profile photo of John Kitchen

John Kitchen

October 21, 2024

5  out of  5
rating by John Kitchen
"Katia was most helpful with suggestions for improving my coverage. Even after a slight increase in coverage I'm paying less than half of what I did before."
We responded:
"Hi John, thank you so much for your kind words! I'm happy to hear that Katia was able to assist you in and save you money. It's always our goal to provide valuable suggestions and ensure our customers get the best possible service. If you have any further questions or need additional assistance, please don't hesitate to reach out."
Profile photo of Laurel S

Laurel S

October 17, 2024

5  out of  5
rating by Laurel S
"Truly amazing, very helpful and I’m looking forward to my insurance needs to be taken care of."
We responded:
"Laurel, thank you for your review! I am glad you had a good experience at our office. Thank you for choosing us for your insurance needs!"
Profile photo of Pamela C

Pamela C

October 7, 2024

5  out of  5
rating by Pamela C
"Michelle was amazing and professional. She went over all of my insurance updated. Thank you."
We responded:
"Thank you, Pamela! We're glad to hear that Michelle provided you with such professional and thorough service. We appreciate your feedback and are here for any future insurance needs you may have."
Profile photo of Damond Twine

Damond Twine

October 1, 2024

4  out of  5
rating by Damond Twine
"Very nice and personable to my issues a people person"
We responded:
"Damond, thank you for your review! I'm glad you found our service personable and attentive to your needs. Please reach out if you have any further questions or need assistance. Thank you!"
Profile photo of Armando Sanchez

Armando Sanchez

September 19, 2024

5  out of  5
rating by Armando Sanchez
"The whole experience was smooth, very comforting"
We responded:
"Armando, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office."
Profile photo of Llovany Perez

Llovany Perez

September 18, 2024

5  out of  5
rating by Llovany Perez
"Great customer service"
We responded:
"Thank you, Llovany! I'm glad you appreciated our customer service. We're always here to help with any of your insurance needs."
Profile photo of Kris Grasty

Kris Grasty

September 18, 2024

5  out of  5
rating by Kris Grasty
"Great experience with Joseline at this agency ! I bought a new car and had it added immediately over the phone ! Thank you , Joseline, for making this so easy"
We responded:
"Kris, thank you for sharing your positive experience! I'm glad Joseline could assist you with adding your auto. We appreciate your feedback and are always here to help with any future needs."
Profile photo of Asia Steele

Asia Steele

September 14, 2024

5  out of  5
rating by Asia Steele
"Mia did a wonderful job assisting me today. I was very impressed with the help she offered me, her services allowed me to keep my car insurance policy."
We responded:
"Thank you, Asia, for sharing your positive experience! I'm happy to hear that Mia was able to assist you effectively and help you with your auto insurance policy. We appreciate your kind words and are always here to help with any future needs."
Profile photo of Richard Ferry

Richard Ferry

September 12, 2024

5  out of  5
rating by Richard Ferry
"Very friendly very informative and helpful"
We responded:
"Richard, thank you for your kind words! We're always here to assist with any of your insurance needs."
Profile photo of DIANE WILSON

DIANE WILSON

September 9, 2024

5  out of  5
rating by DIANE WILSON
"Frank is thorough, thoughtful, informative and persistent. I appreciate the effort he put into improving my coverage for less money and taking care of the details for me."
We responded:
"Thank you, Diane! I'm glad to hear that Frank was able to assist you. We appreciate your feedback and are here for any future needs you may have."
Profile photo of Vicky Vukonich

Vicky Vukonich

September 6, 2024

3  out of  5
rating by Vicky Vukonich
"Dealing with Katia was great but the fact that I had to go to the office to sign because they didn't have adequate software that would have allowed to sign on line made the experience less ideal than it could have been."
We responded:
"Thank you, Vicky. We truly appreciate your feedback, and we’re happy to hear that Katia provided great service. We apologize for the inconvenience with the signing process. While we do offer e-signature options, we understand that certain forms can be a bit more complicated. We appreciate your patience and we are always striving to make the process as smooth as possible. Thank you for choosing our local office for your insurance needs!"
Profile photo of Eric Bennett

Eric Bennett

September 6, 2024

5  out of  5
rating by Eric Bennett
"I was helped and well informed to day by Mia Hill , she explained the new California law's regarding the price increases that have gone into affect ,and was very Knowledgeable about my Insurance policy's that where also well explained Made me feel very comfortable dealing with all the changes ."
We responded:
"Thank you so much for the great review, Eric! We’re thrilled to hear that Mia made you feel informed and comfortable throughout the process. Providing knowledgeable service about insurance policies and helping our customers navigate changes is always our top priority. If you ever have more questions about your coverage or need assistance with your policy, we’re here to help. Thanks again for choosing us for your insurance needs!"
Profile photo of Stacey Freeland

Stacey Freeland

September 6, 2024

5  out of  5
rating by Stacey Freeland
"I had a very good experience with Frank. He explained things to me and made my transition over to State Farm very easy."
We responded:
"Stacey, thank you for the five-stars for Frank! If you need any further assistance, feel free to reach out. - Isaias Ruiz - State Farm Insurance Agent, Bakersfield, CA"
Profile photo of Nita McEntyre

Nita McEntyre

September 4, 2024

5  out of  5
rating by Nita McEntyre
"Mia assisted me with making changes to my policy. She explained everything in detail, answered all my questions, and made me feel comfortable with the changes made. I greatly appreciated all of her help."
We responded:
"Thank you, Nita, for the wonderful feedback! Mia is an invaluable asset to our team, and I'm glad she was able to assist you with your policy changes so effectively. Our team is here to help if there's anything else we can do for you!"
Profile photo of Evelyn Ramos

Evelyn Ramos

August 30, 2024

5  out of  5
rating by Evelyn Ramos
"I recently had the pleasure of working with Joseline for my insurance needs, and I couldn't be more satisfied with the experience. Joseline was incredibly knowledgeable, patient, and attentive to all my questions and concerns. She took the time to explain all the details clearly and helped me find the best policy that suited my needs. Her professionalism and friendly demeanor made the whole process smooth and stress-free. I highly recommend Joseline to anyone looking for excellent service at State Farm!"
We responded:
"Thank you for the wonderful review, Evelyn! We're so glad to hear Joseline was able to help you find the best policy for your needs! Please don't hesitate to reach out if there's anything else we can help you with!"
Profile photo of jennifer ramos

jennifer ramos

August 30, 2024

5  out of  5
rating by jennifer ramos
"State is the best insurance I’ve had thanks to Joseline and her hard work and exceptional service while carefully listening and understanding my personal needs"
We responded:
"Jennifer, thank you so much for the great review. We're glad to hear Joseline was able to help you out. Please give us a call if you need anything else!"
Profile photo of Mark Pacheco

Mark Pacheco

August 27, 2024

5  out of  5
rating by Mark Pacheco
"My experience with Katia was A1! She was great on explaining and breaking down everything so I could understand stand the policy. She had great customers service. Katia needs a promotion.!"
We responded:
"Mark, thank you for your review!! I'm glad Kati helped you understand your policy clearly. We are grateful to have Katia on our team. Thanks for choosing us!"
Profile photo of Gabriel Brendan Dominguez Garcia

Gabriel Brendan Dominguez Garcia

August 17, 2024

5  out of  5
rating by Gabriel Brendan Dominguez Garcia
"I got a policy with Mia, she was informative and very very nice. I left feeling very well informed about my policy and insurance policies in general. Highly recommended"
We responded:
"Hey Gabriel, Thanks for the awesome review! I'm glad Mia was able to provide you with all the information you needed and made you feel comfortable. We appreciate your recommendation and are here if you have any more questions or need further assistance."