State Farm® Insurance Agent Isaias Ruiz
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Melanie Retuta
July 26, 2025
5
out of
5
rating by Melanie Retuta
"I had an excellent experience with State Farm agent Mia Hill. She is extremely knowledgeable and took the time to thoroughly answer my insurance questions and concerns. Her professionalism and friendly approach made the process smooth and stress-free."
We responded:
"Thanks so much for the thoughtful review, Melanie. Mia takes pride in helping our customers feel confident and informed when it comes to their coverage. We’re glad your experience at our State Farm office in Bakersfield was stress free. We truly appreciate your business and support over the years. Thank you for being part of our community. If you ever need support with your insurance, we’re here for you. -Isaias Ruiz, State Farm agent Bakersfield CA"
James Hill
July 25, 2025
5
out of
5
rating by James Hill
"It was fun getting a quote today. Thanks for your time today. God Bless"
We responded:
"Thanks for stopping by and giving us the opportunity to help! We’re glad you enjoyed the quoting experience. If you ever have questions about insurance, we’re here to help. – Isaias Ruiz, State Farm agent Bakersfield CA"
Veronica Cervantes
July 24, 2025
5
out of
5
rating by Veronica Cervantes
"Mia is great! She is very knowledgeable about the information/policy that was discussed with me. She went through every single part/detail of the policy with me Thank you, Mia!"
We responded:
"We appreciate you taking the time to leave us a review and highlighting Mia’s dedication’! We’re proud to have team members like her who could help with making it easy to understand your insurance policies! Thanks again for choosing our Bakersfield office! —Isaias Ruiz, State Farm agent Bakersfield CA"
John Hull
July 17, 2025
5
out of
5
rating by John Hull
"I’m 71 years old and retired kind of like Gran Torino on the hill. This young man laughed and made me feel very comfortable and not only that he had all the answers to the questions I had. I wasn’t gonna buy insurance for another couple weeks he made it easier for me. Got my information and got me exactly I mean exactly the price range I want Find a young man to work for me like you thank you and now I have good insurance. I hope this young man goes a long way in this business."
We responded:
"Really appreciate your review! It means a lot that you felt comfortable and taken care of. That’s exactly what we aim for here at Isaias Ruiz State Farm. Glad we could help you get the coverage you needed at the price you were looking for! —Isaias Ruiz, State Farm agent Bakersfield CA "
Jose Gonzalez
July 10, 2025
5
out of
5
rating by Jose Gonzalez
"She had very good customer service very friendly definitely recommending them to family members and thank you to my cousin Isaiah. I appreciate you guys a lot thank you for all what you guys do."
We responded:
"Thank you for reaching out for your insurance needs Jose! We appreciate your 5-star review, my State Farm team and I are happy to be your good neighbor! - Isaias Ruiz State Farm Agent Bakersfield, CA"
Rosemary Iglesias
July 5, 2025
5
out of
5
rating by Rosemary Iglesias
"Katia was excellent, providing all information I needed to be able to request a new auto insurance quote. She is definitely what you need in your company."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Isaias Ruiz State Farm Agent Bakersfield CA "
Cheryle Beaury
June 30, 2025
5
out of
5
rating by Cheryle Beaury
"I enjoyed talking with Mia she is very knowledgeable and made my renewal very easy."
We responded:
"Thank you so much for your wonderful review, Cheryle! We're thrilled to hear that Mia’s knowledge and support made your renewal process smooth and easy. Our team is dedicated to providing friendly, reliable service to all our customers. We look forward to continuing to support your insurance needs, please don’t hesitate to reach out if there’s anything else we can assist you with! - Isaias Ruiz State Farm Bakersfield, CA,"
JOE MENDOZA
June 20, 2025
5
out of
5
rating by JOE MENDOZA
"Saved me money that’s for sure!! Also the agent I spoke with made the process as smooth as possible."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Isaias Ruiz State Farm Agent Bakersfield, CA"
Mario Cabaloza
June 18, 2025
5
out of
5
rating by Mario Cabaloza
"Staff are very friendly and welcoming especially Katia, she's very professional and helpful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Isaias Ruiz State Farm Agent Bakersfield, CA"
Daniel Loughrey
June 13, 2025
5
out of
5
rating by Daniel Loughrey
"They were patient through the process and informative on the options and available coverage. I would highly recommend!"
We responded:
"Thank you for the great review! We’re committed to making the insurance process simple and informative. We’re glad we could help you explore the right coverage options. We appreciate your recommendation! – Isaias Ruiz, State Farm agent Bakersfield CA "
Jose Pep Aguilar
June 6, 2025
2
out of
5
rating by Jose Pep Aguilar
"Had an appointment today from 1pm to 1:45pm and I arrived a bit late but text them ahead of time that I would be late by almost 20 minutes due being held back by another appointment. When I arrived they made me wait almost 5 minutes for them to tell me that they didn’t have time for me anymore even though I told them I would just take 10 minutes or less because I just wanted to update my payment card. Still was denied any time with them so I canceled my policies immediately after with them. Saved over $1000 a year switching my 22’ rzr turbo 4 door from this insurance to Juan Zuniga Farmers insurance and GEICO reduced my 6 month premium by $27 every 6 months for adding my utility trailer so I gave this agents insurance an extra start because they helped me save money by going to other insurances."
We responded:
"Thank you for your feedback, Jose. We’re sorry we missed the opportunity to meet your standards during your visit. We understand how frustrating it can be when things don’t go as planned. Your feedback is noted, and we’ll use it to continue improving how we handle scheduling challenges in the future. We appreciate you giving us a try and wish you the best with your new providers. — Isaias Ruiz, State Farm Agent Bakersfield CA "
Larry B
May 23, 2025
5
out of
5
rating by Larry B
"James was very informative and explained thoroughly the propose policy. I will look over his proposal and compare with my existing policy."
We responded:
"Thank you, Larry! We’re glad to hear James was informative and took the time to walk you through the proposal. Take all the time you need to review and compare, if any questions come up, we’re just a call away. —Isaias Ruiz, State Farm agent Bakersfield CA"
Gary Slate
May 22, 2025
5
out of
5
rating by Gary Slate
"Very helpful thank you so much mia."
We responded:
"Gary, thank you for the kind words! Mia is a rockstar and we’re lucky to have her on the team. So glad she was able to help. Appreciate you taking the time to share your experience. —Isaias Ruiz, State Farm agent Bakersfield CA"
Annette Foster
May 20, 2025
5
out of
5
rating by Annette Foster
"It was a great informative conversation"
We responded:
"Thank you, Annette! We’re glad you found the conversation helpful. We always aim to make things easy to understand. Appreciate you taking the time to leave a review. —Isaias Ruiz, State Farm agent Bakersfield CA "
Alejandro Rodriguez
May 16, 2025
5
out of
5
rating by Alejandro Rodriguez
"I like to thank Mia Hill for helping me with my insurance policy she really went above & beyond to answer all my questions very professionally"
We responded:
"Thank you Alejandro for the great review and for choosing our State Farm office in Bakersfield for your insurance needs! We’re so glad Mia was able to go above and beyond to help with your policy and answer all your questions. Providing excellent customer service is what we’re all about here at Isaias Ruiz State Farm. "
Richard G
May 16, 2025
5
out of
5
rating by Richard G
"Isaias Ruiz office has been great, very upfront very honest and very helpful. Mia at the front desk made everything clear and explained things so they made sense, Communication goes a long way. Insurance is something everyone needs but it shouldnt have to be a hassle, thanks for making things easy !........ update. ....... New changes to my policy due to me calling to add a car and still the same great service. Suprised by the deal to to be honest. Again was helped by Mia, who explained every insurance option i had. Took their time and answered every question in a way i could understand. It makes having insurance feel easier cause they dont teach much about insurance in school. So when you get quotes from different places online it can feel like a lot to take in. But here at this office when i submitted for a quote for my requested changes i received a phone call and was asked when was a good time to discuss over the phone. Which to me makes a difference as well. Again like i said before communication goes a long way. This office has been great. 👍👍"
We responded:
"Richard G, we are thrilled to hear that Mia provided clear explanations and made your experience hassle-free! Communication and honesty are key in our office, and we're pleased you found our team upfront and helpful. Thank you for recognizing our efforts to simplify insurance for you! - Isaias Ruiz - State Farm Insurance Agent, Bakersfield, CA"
Gilbert G
May 5, 2025
5
out of
5
rating by Gilbert G
"Michelle did an awesome job!!! She was very helpful on the all my needs an she was very professional. Way to go Michelle!!! You rock 🎸"
We responded:
"Thank you for your amazing review! We're delighted to hear that Michelle provided you with outstanding service and professionalism at Isaias Ruiz State Farm. Our team is dedicated to meeting all your insurance needs, and it’s wonderful to know that Michelle made a positive impact. If you need any further assistance or have questions about your insurance options, don’t hesitate to reach out. We appreciate your support, and we look forward to serving you again! — Isaias Ruiz, State Farm agent Bakersfield CA "
mario astorga
April 29, 2025
5
out of
5
rating by mario astorga
"Great communication and very helpful."
We responded:
"Thanks, Mario! We’re glad to hear you had a great experience. Clear communication and helpful service are always our goal. Appreciate you taking the time to leave a review. — Isaias Ruiz, State Farm agent Bakersfield CA "
Dawn Downes
April 24, 2025
5
out of
5
rating by Dawn Downes
"James was very personable, knowledgeable, and professional. A pleasure to talk to."
We responded:
"Thanks so much for the kind words! We're glad you had a great experience with James, he truly brings a personable and professional touch to every conversation. We appreciate you choosing us for your insurance needs. – Isaias Ruiz, State Farm Agent Bakersfield CA"
ed kinser
April 15, 2025
5
out of
5
rating by ed kinser
"Ed kinser here, just finished getting my new car insurance with James at State farm, and he was very helpful and made it comfortable to deal with, I thank you and appreciate you Thanks again Ed kinser"
We responded:
"Thank you so much, Ed! We're glad to hear James made the process smooth and comfortable while helping you with your new car insurance. We truly appreciate your kind words and the opportunity to earn your business. If you ever need anything, our team is here to help! —Isaias Ruiz, State Farm Agent Bakersfield CA"
Taghareed Mused
April 12, 2025
5
out of
5
rating by Taghareed Mused
"Super professional and helpful. Listen to customer needs. Thank you James."
We responded:
"Appreciate you taking the time to leave this James is great at really listening and helping customers find the right coverage We’re glad he made your experience a great one Thanks again for choosing our team here at Isaias Ruiz Insurance Agency! —Isaias Ruiz State Farm Agent Bakersfield CA"
Joanne Scoleri
April 8, 2025
5
out of
5
rating by Joanne Scoleri
"She was exstreamly helpful"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Christian culp
April 5, 2025
5
out of
5
rating by Christian culp
"After speaking with James about getting a quote to see if I could get a better rate, he not only stayed on the phone and walked me thru the whole process, which is something you don’t often find, but I got the feeling that he really wanted to help and cared about what he does for people. He was very kind and personable which made the experience that much better. James is top notch in my book."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Maribel Mendoza
March 31, 2025
5
out of
5
rating by Maribel Mendoza
"Katia fue muy amable me explicó muy bien la poliza para escoger la que se ajustará a mis necesidades y el presupuesto."
We responded:
"Gracias por su reseña. Katia es parte importante de nuestro equipo y nos alegra saber que le explicó todo con claridad y amabilidad. En nuestra oficina de State Farm en Bakersfield nos enfocamos en brindar un servicio que se adapte a lo que usted necesita. Agradecemos que nos haya dado la oportunidad de ayudarle. – Isaias Ruiz, State Farm agent Bakersfield CA"
Mike Ruiz
March 26, 2025
5
out of
5
rating by Mike Ruiz
"Mis was very professional in explaining policy"
We responded:
"Mike, thank you for the 5-star rating! Thank you for choosing Isaias Ruiz - State Farm Insurance Agent."