State Farm® Insurance Agent Isaias Ruiz
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Leticia Byice
November 24, 2025
5
out of
5
rating by Leticia Byice
"James Jordan was so on point with my car insurance needs. James explained my options step by step to make sure everything came out so perfectly. So Thanks State Farm, and James J......"
We responded:
"Leticia, thank you for sharing your experience. We’re glad James took great care of you and helped make your auto insurance process simple and clear. We appreciate you choosing our State Farm office for your insurance needs. – Isaias Ruiz State Farm Agent Bakersfield CA "
Tricia
November 20, 2025
5
out of
5
rating by Tricia
"If you are in the area and need insurance, stop by Isaias office! Ask them about Life Insurance!!!!"
We responded:
"Tricia, thank you for taking the time to share. We appreciate the support and the recommendation! If you ever any questions, our team is here to help. - Isaias Ruiz, State Farm agent Bakersfield CA"
Genalyn Munoz
November 18, 2025
5
out of
5
rating by Genalyn Munoz
"For Katia -Great agent in town. Highly recommended"
We responded:
"Thank you, Genalyn, for your kind recommendation! We're proud to have Katia as part of our team and glad to hear you had a great experience. - Isaias Ruiz State Farm agent Bakersfield, CA"
Dan Pereshitii
November 18, 2025
5
out of
5
rating by Dan Pereshitii
"Katia Morfin is a great Agent!"
We responded:
"Thank you, Dan, for your positive feedback! We're happy to hear that Katia provided you with great service. We appreciate your support. - Isaias Ruiz State Farm agent Bakersfield, CA"
Fatima Pimienta
November 18, 2025
5
out of
5
rating by Fatima Pimienta
"Katia is great!! Knowledgeable and thorough. Amazing service"
We responded:
"Thank you, Fatima, for your wonderful feedback! We appreciate your support! - Isaias Ruiz State Farm agent Bakersfield, CA"
Stephanie Lorenzo
November 18, 2025
5
out of
5
rating by Stephanie Lorenzo
"Thank you so much Katia for your help, explained coverages in detail and she was also able to help my family in spanish. I would absolutely 100% recommend Isaias Ruiz’s state farm. Shout out again to Katia- best team member ✨⭐️."
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Katia was able to assist you and your family in Spanish. Providing excellent service to our community is very important to us. We appreciate you! -Isaias Ruiz State Farm Agent Bakersfield, CA"
Kailyn Besag
October 23, 2025
1
out of
5
rating by Kailyn Besag
"So ridiculously expensive. Raised my insurance so many times without any prior notice. Paid $270 a month for car insurance for a Honda Accord. I pay $150 now for even more coverage with my new company. Wouldn’t recommend at all. Cancelled months ago and I’m still bitter about their service lol."
We responded:
"Hi Kailyn, I’m sorry to hear you didn’t have the best experience with us. We don’t control rates at the agency level, but our goal is to help customers find ways to save or adjust coverage to fit their needs. I’m glad you found something that works better for your budget and wish you the best with your new provider. If there was anything about our customer service that could have been better outside of pricing, I’d really appreciate hearing your feedback. It helps us continue improving how we take care of our customers. Please feel free to call my office directly or email me at support@insuringkerncounty.com. We appreciate you giving us the opportunity to serve you. -Isaias Ruiz, State Farm agent Bakersfield CA "
Brenda Romero
October 22, 2025
5
out of
5
rating by Brenda Romero
"Katia was amazing! She helped me navigate every part of this process. I honestly felt like this was heaven sent. Root was charging me 62 dollars less than my new rate when it was just liability and now I have full coverage!"
We responded:
"Thank you so much for sharing your customer experience with us Brenda! Katia will be so happy to hear this. We’re glad she was able to make the process smooth and help you get better coverage and protection. We appreciate you taking the time to share your experience and for choosing our State Farm office for your insurance needs. -Isaias Ruiz, State Farm agent Bakersfield CA"
Tammara Simmons
October 21, 2025
5
out of
5
rating by Tammara Simmons
"I was able to lower my 6 month auto premium by a little bit which helps. Also bundled my policy for auto and rental insurance which was still a little bit lower than my previous auto insurance only. Also Katia at this agency was very nice and easy to work with."
We responded:
"We love seeing reviews like this, Tammara! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Darryl Oshea StricklandSr
October 16, 2025
5
out of
5
rating by Darryl Oshea StricklandSr
"The customer service was excellent I really enjoyed speaking with the person that I was speaking with because all the problems I thought I would have or solved by that agent thank you very much"
We responded:
"Thank you very much for your positive feedback! We’re thrilled to hear that our customer service team provided excellent support and resolved all the issues you were concerned about. Delivering remarkable customer support is our top priority. If you need any further assistance, feel free to reach out anytime, we appreciate your business! - Isaias Ruiz State Farm Agent Bakersfield CA "
Isaac Gomez
October 2, 2025
5
out of
5
rating by Isaac Gomez
"Mia was great! She was so personable and helped me choose the best plan."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Mia provided you with personable and helpful service in choosing the best plan. We'll be sure to share your feedback with her! If you need any further assistance, feel free to reach out. - Isaias Ruiz State Farm Agent Bakersfield CA"
Shelly Hurley
October 2, 2025
5
out of
5
rating by Shelly Hurley
"I'm so grateful for all of Katia's help. She went above and beyond a normal customer service rep. So I want to thank her from the bottom of my heart, THANK YOU. Shelly Hurley"
We responded:
"Thank you Shelly! It means a lot to us as an agency to hear this. We’re grateful you took the time to share your experience and to recognize Katia for the way she went above and beyond to help you. Our team takes pride in making sure every customer feels cared for, and feedback like yours reminds us why we do what we do. – Isaias Ruiz, State Farm Agent Bakersfield CA "
Jianxi Zhang
September 13, 2025
5
out of
5
rating by Jianxi Zhang
"Katia is the best agent I have ever met. She is very caring and helpful!"
We responded:
"Thank you for the 5-star review, Jianxi! We’re glad to hear Katia took great care of you and made your motorcycle insurance experience smooth and helpful. We’ll be sure to share your kind words with her. -Isaias Ruiz, State Farm agent Bakersfield CA"
Christian Kellum
September 5, 2025
5
out of
5
rating by Christian Kellum
"Get your motorcycle insurance through them! Fast, easy, and affordable. Working with Katia was a pleasure and very easy to talk to. No need to be an insurance expert to speak with her."
We responded:
"Thank you, Christian! We’re glad to hear Katia made the process fast and easy for you. We know insurance can feel complicated at times, so it’s great to hear she was able to make everything simple and stress-free. We appreciate you choosing us for your motorcycle coverage! — Isaias Ruiz, State Farm agent Bakersfield CA "
Jesse Bustamante
August 22, 2025
5
out of
5
rating by Jesse Bustamante
"Michelle was very friendly and helpful. She provided us with information regarding our policy changes. Excellent representative of your company!"
We responded:
"Hey Jesse! Thank. you for the 5-star rating! If you ever need anything else, we're here for you!"
Aarika Wells
August 21, 2025
5
out of
5
rating by Aarika Wells
"Katia was a wonderful representative and the very reason I went with her policy recommendation. I've already told others they should contact Katia before going elsewhere!"
Cheryle Beaury
August 12, 2025
5
out of
5
rating by Cheryle Beaury
"I enjoyed talking with Mia she is very knowledgeable and made my renewal very easy."
We responded:
"Thank you so much for your wonderful review, Cheryle! We're thrilled to hear that Mia’s knowledge and support made your renewal process smooth and easy. Our team is dedicated to providing friendly, reliable service to all our customers. We look forward to continuing to support your insurance needs, please don’t hesitate to reach out if there’s anything else we can assist you with! - Isaias Ruiz State Farm Bakersfield, CA,"
jeanette hill
August 11, 2025
5
out of
5
rating by jeanette hill
"I was very satisfied with how professional James Hill was. He went over every detail so I would understand what insurance i was buying. If anyone needs a good agent call James Hill"
We responded:
"Thank you, Jeanette, for sharing your experience! We’re glad to hear James took the time to go over every detail and make sure everything was clear. We appreciate your kind words and your recommendation! – Isaias Ruiz, State Farm Agent Bakersfield CA "
Daniel Garza
August 7, 2025
5
out of
5
rating by Daniel Garza
"Customer service was great!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Isaias Ruiz State Farm Agent Bakersfield, CA"
James Warram
August 7, 2025
5
out of
5
rating by James Warram
"After working with a few insurance reps, James Hill stands out in a meaningful way. While I haven't committed to which insurance provider I'm switching to, State Farm is a leading contender due to James' professionalism and personability. I have no idea what this guy is earning, but he deserves a raise."
We responded:
"Thank you for your kind words! We’re glad James' professionalism and personable service stood out. At our State Farm office, we’re committed to helping you find personalized insurance coverage that fits your needs. If you have any questions or need assistance, James and our team are here to help! -Isaias Ruiz State Farm Agent Bakersfield, CA"
Melanie Retuta
July 26, 2025
5
out of
5
rating by Melanie Retuta
"I had an excellent experience with State Farm agent Mia Hill. She is extremely knowledgeable and took the time to thoroughly answer my insurance questions and concerns. Her professionalism and friendly approach made the process smooth and stress-free."
We responded:
"Thanks so much for the thoughtful review, Melanie. Mia takes pride in helping our customers feel confident and informed when it comes to their coverage. We’re glad your experience at our State Farm office in Bakersfield was stress free. We truly appreciate your business and support over the years. Thank you for being part of our community. If you ever need support with your insurance, we’re here for you. -Isaias Ruiz, State Farm agent Bakersfield CA"
James Hill
July 25, 2025
5
out of
5
rating by James Hill
"It was fun getting a quote today. Thanks for your time today. God Bless"
We responded:
"Thanks for stopping by and giving us the opportunity to help! We’re glad you enjoyed the quoting experience. If you ever have questions about insurance, we’re here to help. – Isaias Ruiz, State Farm agent Bakersfield CA"
Veronica Cervantes
July 24, 2025
5
out of
5
rating by Veronica Cervantes
"Mia is great! She is very knowledgeable about the information/policy that was discussed with me. She went through every single part/detail of the policy with me Thank you, Mia!"
We responded:
"We appreciate you taking the time to leave us a review and highlighting Mia’s dedication’! We’re proud to have team members like her who could help with making it easy to understand your insurance policies! Thanks again for choosing our Bakersfield office! —Isaias Ruiz, State Farm agent Bakersfield CA"
John Hull
July 17, 2025
5
out of
5
rating by John Hull
"I’m 71 years old and retired kind of like Gran Torino on the hill. This young man laughed and made me feel very comfortable and not only that he had all the answers to the questions I had. I wasn’t gonna buy insurance for another couple weeks he made it easier for me. Got my information and got me exactly I mean exactly the price range I want Find a young man to work for me like you thank you and now I have good insurance. I hope this young man goes a long way in this business."
We responded:
"Really appreciate your review! It means a lot that you felt comfortable and taken care of. That’s exactly what we aim for here at Isaias Ruiz State Farm. Glad we could help you get the coverage you needed at the price you were looking for! —Isaias Ruiz, State Farm agent Bakersfield CA "
Jose Gonzalez
July 10, 2025
5
out of
5
rating by Jose Gonzalez
"She had very good customer service very friendly definitely recommending them to family members and thank you to my cousin Isaiah. I appreciate you guys a lot thank you for all what you guys do."
We responded:
"Thank you for reaching out for your insurance needs Jose! We appreciate your 5-star review, my State Farm team and I are happy to be your good neighbor! - Isaias Ruiz State Farm Agent Bakersfield, CA"